Common Questions

You can make changes to your orders so long as the order has not been despatched to you. Please call our Customer Service Advisors who will be able to help you. You can reach our team Monday to Friday 8am to 6pm on 01977 317977.
On the 'Sign In' page (click here to navigate straight to the sign in page) just click Forgot Password?. You will be prompted to enter your account email address and a password reset confirmation will be sent to you. Follow the steps within the email to reset your account password.
We accept a variety of payment methods, including: - Credit or Debit Card (processed using PayPal or Stripe dependant on your payment method chosen) - PayPal - Stripe - GooglePay - ApplePay - Company Credit (for account holders only - feel free to apply here if you have not done so already) - Bank Transfer (orders are held until payment is received in full)
SUMWORKWEAR does not store, process or have access to credit card details at any time, and this applies to both online and telephone orders. All card processing is done via PayPal or Stripe (dependant on your chosen payment methods when paying by card) using their secure payment servers.
Our friendly Customer Service Advisors are on hand from Monday to Friday between 9am and 5pm. You can call them on 01977 317977 or drop them an email at sales@sumworkwear.co.uk.
The information you supply to us is used to efficiently process your order and to inform you of any delays or problems. We will never sell or share your information with third parties. For more information on our data protection policies please visit our privacy policy.
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